Track Descriptions

Monday Programs

Global Gaming Women
Content to support, inspire and influence the development of women in the gaming and lottery industries. Organized by Global Gaming Women.

NCRG Conference on Gambling and Addiction
Co-located event, organized by the National Center for Responsible Gaming, open to G2E Education attendees on Monday, October 2. Content relevant to gaming operators, suppliers and regulators interested in responsible gaming, problem gambling and related issues.

Security & Surveillance Institute
Presentations and hands-on demonstrations addressing critical needs of the gaming industry’s security and surveillance professionals.

IAGA Best Practices Institute
Topics addressing a wide-range of issues affecting industry professionals in law, finance, operations, compliance and regulation.  Organized in partnership with the International Association of Gaming Advisors.

Tribal Gaming
Content supporting the development of tribal gaming enterprises and addressing the unique needs of their businesses. Organized in partnership with the National Indian Gaming Association.

iGaming Congress
Topics addressing the development, regulation, operation and marketing of online casinos, including social and mobile gaming, and emerging products.

Core Program (Tues – Thurs)

Gaming Leadership
Professional development content, including topics on strategic thinking, change management, delivering and communicating vision, prioritizing innovation, emotional intelligence, managing others and doing more with less.

Evolution of Game Play
Topics addressing the next generation of casino gaming, including new types of play, the integration of player experiences across game channels, casino floor modernization, player profiles and behavioral segmentation, experiential design and emerging technologies.

Customer Intelligence
Topics designed to maximize your customer data, including generational segmentation, personalizing experiences through data mapping, directing customer engagement through technology, monetizing social casino data, increasing retention and maximizing engagement.

Revenue Diversification
Content focused on driving revenue across your Integrated Resort or gaming enterprise, exploring how gaming and non-gaming work together, including discussion of corporate sponsorships, brand licensing and partnerships, technology in the customer experience and the importance of differentiation.

Optimizing Operations
Topics delivering ideas for optimizing your casino operation, including external innovations with implications for the gaming industry, disruption and emerging practices, systems thinking, technologies to drive process and creating a seamless customer experience.

Business Opportunities and Obstacles
Content addressing the unique business of gaming, including challenges and opportunities on the rise, featuring sessions about sports betting, convenience gaming, talent management, building trust for the industry, translating company culture into customer experience and shifting mental models.

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