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2018 Education Sessions

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1 - 12 of 13 results

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  • Sports Betting: A Way Forward in the U.S. and How iGaming Fits In?

    October 08, 2018, 10:00 AM - 11:00 AM, Sands Expo & Convention Center - Veronese 2403

    We seem to be reaching critical mass on moving sports betting ahead in the U.S. This opening session will focus on the path forward and look at various implemen...

    • Language: English

  • Six Proven Steps to Taking a Land-Based Gaming Operation Online

    October 08, 2018, 11:15 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2403

    Two veterans offer a concrete "how to" on bringing your land-based operation online. No matter which vertical you're exploring (real money casino, poker, DFS, s...

    • Language: English

  • Affiliate Marketing Grows Up: Implications for the U.S. Regulated Online Gambling Market

    October 08, 2018, 3:30 PM - 4:15 PM, Sands Expo & Convention Center - Veronese 2403

    Internationally, affiliates have secured a solid role in marketing and customer acquisition. In the U.S., affiliates have become involved in the New Jersey onl...

    • Language: English

  • Gambling on the Blockchain: How Will Blockchain Technology Impact the Different Sectors of Online Gambling?

    October 08, 2018, 4:30 PM - 5:15 PM, Sands Expo & Convention Center - Veronese 2403

    Blockchain and cryptocurrencies are in the news a lot these days. But, do you really understand what they are? This presentation offers a primer on blockchain...

    • Language: English

  • Attracting and Retaining Staff at All Levels

    October 09, 2018, 11:00 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2403

    Attracting and retaining great staff at all levels is a foundational element for success. Happy employees make you money and cost you less, but with employee e...

    • Language: English

  • Customer Experience is Not One Size Fits All: Delivering Exceptional and Customized Service to WOW All Customers

    October 09, 2018, 2:00 PM - 2:45 PM, Sands Expo & Convention Center - Veronese 2403

    Two titans of Customer Experience (CX) will provide case studies, examples and actionable tactics you can immediately implement to deliver exceptional service e...

    • Language: English

  • Avoiding and Resolving Customer Problems and Enhancing the Customer Experience

    October 09, 2018, 3:00 PM - 3:45 PM, Sands Expo & Convention Center - Veronese 2403

    Your casino has invested heavily to create a great experience for your guests: it makes sense to do everything in your power to ensure the investment is working...

    • Language: English

  • Mobile Innovations That Enhance the Guest Experience

    October 10, 2018, 10:30 AM - 11:30 AM, Sands Expo & Convention Center - Veronese 2403

    Learn first-hand from Konami's Chief Systems Product Officer about SYNKConnect Mobile and NFC - allowing devices swap files very quickly. He'll lead this intera...

    • Language: English

  • ENCORE PRESENTATION: Esports and Its Growing Market for Millennials

    October 10, 2018, 1:30 PM - 2:15 PM, Sands Expo & Convention Center - Veronese 2403

    With research estimates claiming that in 2017 esports amassed nearly $1.5 billion in revenue globally, this emerging regulated gaming offering is rapidly moving...

    • Language: English

  • The Evolution of Cardless Systems: Where are We Now?

    October 10, 2018, 2:30 PM - 3:15 PM, Sands Expo & Convention Center - Veronese 2403

    This vendor panel will explore the current state of the industry in developing a truly cardless gaming environment. Panelists will detail both the short-term a...

    • Language: English

  • Cash Management Tools to Optimize the Cash Chain

    October 11, 2018, 10:15 AM - 11:00 AM, Sands Expo & Convention Center - Veronese 2403

    Safe and Efficient management of currency processing can be a crucial challenge for casino operators. Today's options include both the physical and the electron...

    • Language: English

  • Demystifying Slot Floor Decision Science to Empower Operators

    October 11, 2018, 11:15 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2403

    Innovative math models and machine learning tools are enabling slot floor operators to "see into the future" and make better real time decisions to optimize gam...

    • Language: English

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