Contributor Profile

Kaitlyn Brenner

Job TitleCustomer Experience Strategist and former VP at Rokkan

Company NameCX Consultant

Kaitlyn Brenner is a passionate Marketing Executive who has spent her career enabling Loyalty Marketing and enhancing Customer Experience and Omni-Channel Strategy for iconic national and global brands in the consumer space such as Hyundai, Verizon, Maybelline, and Samsung among many others. With over 15 years of experience leading Creative, Strategy and Execution at nation's top agencies like Euro RSCG, AKQA and Rokkan, Kaitlyn has leveraged a wide range of technologies and solutions that enhance Loyalty – and brings a unique perspective to Gaming Industry Executives who are seeking to push the envelope in their member and guest engagement strategy.

Conference Sessions

  • Go Omnichannel or Go Home

    October 15, 2019, 11:00 AM - 12:00 PM, Veronese 2404

    Taking an omnichannel approach is critical for casino marketing teams especially in competitive and urban/suburban markets. With changing consumer demographics,...

    • Language: English