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2019 Education Sessions

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  • Education Networking Breakfast

    October 17, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Thursday Keynote

    October 17, 2019, 9:00 AM - 10:00 AM, Special Events Stage

    .

    • Language: English

  • Sports Betting In Latin America: The Beginning of a New Era

    October 17, 2019, 10:00 AM - 11:00 AM, Bellini 2101

    While the sports wagering market in Colombia continues thriving and delivering high revenue numbers, the rest of Latin America is beginning a series of regulato...

    • Language: English

  • Real-World Ways to Personalize Guest Service

    October 17, 2019, 10:15 AM - 11:00 AM, Titian 2303

    Despite the impressive growth of loyalty programs and membership cards out there, resort guests don't want to be just a number. They want to be recognized as in...

    • Language: English

  • Maximizing Opportunities to Communicate Effectively Under Normal Circumstances and Under Pressure

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2404

    What you say matters, but not nearly as much as how you say it. Conveying the wrong message to the media, the public or even your co-workers can have devastatin...

    • Language: English

  • Exploring New, Non-traditional Methods to Monetize Your Gaming Floor

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2402

    .

    • Language: English

  • Security, Survellance & Compliance Session

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2203

    .

    • Language: English

  • Esports, Mobile Gaming, & Sports Wagering: What Role Does The Tribal Gaming Regulator Play?

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2301

    In the wake of the historic Supreme Court ruling overturning the Professional and Amateur Sports Protection Act (PASPA), states and tribes have found themselves...

    • Language: English

  • The Pearl River Resorts Sports Betting Journey: An Interactive Discussion

    October 17, 2019, 11:30 AM - 12:15 PM, Special Events Stage

    .

    • Language: English

  • Mobile First Player & Guest Experience: Transforming The Operations of a Casino Resort

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2402

    Going "mobile" has been the end goal of most casino resorts in the US, but most casinos have yet to go beyond providing players and guests with informational mo...

    • Language: English

  • Using Analytics to Drive Brand Loyalty

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2404

    .

    • Language: English

  • Friendly Fraud: Managing Your Risk

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2203

    .

    • Language: English

  • From Hollywood to Silicon Valley: Creating Innovative Content and Experiences for Today's Consumers

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2303

    .

    • Language: English

  • National Indian Gaming Commission: NIGC FAQ Panel

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2301

    A panel discussion that is designed to provide an opportunity for attendees to hear from top NIGC staff who are knowledgeable about issues specific to Indian ga...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Sports Betting Symposium Session

    October 17, 2019, 12:30 PM - 1:15 PM, Special Events Stage

    .

    • Language: English

  • National Indian Gaming Commission: National Guidance on the Issues

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2301

    This panel discussion is intended to highlight important matters experienced throughout Indian Gaming as it relates to the National Indian Gaming Commission. Co...

    • Language: English

  • Digital Marketing – Moving to an App-based World

    October 17, 2019, 12:30 PM - 1:15 PM, Veronese 2404

    .

    • Language: English

  • Non-gaming Products and Services for Today's Generation of Consumers: Threats, Opportunities, or Both?

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2303

    .

    • Language: English

  • Transforming Casino Security Through Facial Recognition Technology

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2203

    .

    • Language: English

  • Implementing Cashless and Cardless Systems

    October 17, 2019, 12:30 PM - 1:15 PM, Veronese 2402

    .

    • Language: English

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