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2019 Education Sessions

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  • Real-World Ways to Personalize Guest Service

    October 17, 2019, 10:15 AM - 11:00 AM, Titian 2303

    Despite the impressive growth of loyalty programs and membership cards out there, resort guests don't want to be just a number. They want to be recognized as in...

    • Language: English

  • Exploring New, Non-traditional Methods to Monetize Your Gaming Floor

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2402

    Slots and table games have been the tried and true revenue generators for gaming floors for decades. At the same time, the public are consuming content and expe...

    • Language: English

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