Education Sessions - G2E 2018

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  • Changing the Game: the Legal and Regulatory Impacts of a PASPA Repeal

    October 08, 2018, 10:00 AM - 11:00 AM, Sands Expo & Convention Center - Veronese 2405

    Since the United States Supreme Court overturned the federal Professional and Amateur Sports Protection Act (PASPA) that exempted several US states from a blank...

    • Language: English

  • Cryptocurrency: Its Potential Gaming Benefits and Regulatory Challenges

    October 08, 2018, 11:15 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2405

    Since Bitcoin became the first decentralized mainstream cryptocurrency in 2009, it has slowly become an acceptable method of gambling payment for some gaming pr...

    • Language: English

  • Casino Finance: The Evolution of Casino Finance for the Modern Business

    October 08, 2018, 11:15 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2401

    Finance isn't just for finance people – it's for all smart business leaders who understand the power that numbers bring to the conversation. This session will h...

    • Language: English

  • Connecting Business, Analytics and IT to Realize a Return on Investments

    October 09, 2018, 11:00 AM - 12:00 PM, Sands Expo & Convention Center - Veronese 2405

    Explore how gaming is changing and methods to use data for better pricing and reinvestment decisions. We'll look at how to employ your technology to track and a...

    • Language: English

  • Customer Experience is Not One Size Fits All: Delivering Exceptional and Customized Service to WOW All Customers

    October 09, 2018, 2:00 PM - 2:45 PM, Sands Expo & Convention Center - VERONESE 2403

    Two titans of Customer Experience (CX) will provide case studies, examples and actionable tactics you can immediately implement to deliver exceptional service e...

    • Language: English

  • Curating the Customer Journey to Drive Revenue

    October 10, 2018, 2:30 PM - 3:15 PM, Sands Expo & Convention Center - Veronese 2405

    Your resort sets the standard for world-class entertainment, unique dining and unprecedented service. Ideally, all of these experiences combine to create a sing...

    • Language: English

  • Cash Management Tools to Optimize the Cash Chain

    October 11, 2018, 10:15 AM - 11:00 AM, Sands Expo & Convention Center - VERONESE 2403

    Safe and Efficient management of currency processing can be a crucial challenge for casino operators. Today's options include both the physical and the electron...

    • Language: English

  • Connecting Player Ratings and Marketing to Improve Reward Outcomes

    October 11, 2018, 12:15 PM - 1:00 PM, Sands Expo & Convention Center - TBD

    Player ratings are almost exclusively based on player value as evidenced by slot or table game tracking systems. However, there are other metrics equally or mor...

    • Language: English

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