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2019 Education Sessions

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  • Education Networking Breakfast

    October 16, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Wednesday Keynote

    October 16, 2019, 9:00 AM - 10:00 AM, Special Events Stage
    • Language: English

  • Sports Betting In Indian Country: The Rules, Regulations and Best Practices for Tribal Gaming

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2301

    Regulations exist and although we don't want to reinvent the wheel, this no place for a cut a paste approach. Exploring existing regulation, learning from the E...

    • Language: English

  • Implementing Performance Improvement and Motivating Talent Towards a Better Future

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2402

    Reaching a dispersed workforce is a tough process. How do you keep them engaged and in the know? This session will demonstrate SMS technology to communicate wit...

    • Language: English

  • Using Technology to Extend the Casino Floor and Increase Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2404

    This engaging panel will focus on how technology can help extend the reach of the casino floor into guestrooms. Panelists will discuss how they use guest engag...

    • Language: English

  • Interactive Workshop: Understanding the Ecosystem and Evolution of Esports

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2303

    .

    • Language: English

  • Roadmap to a Scalable Future Focused on Incremental Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2406

    .

    • Language: English

  • Integrated Security Solutions to Reduce Downtime and Lost Revenue

    October 16, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    You're not paranoid, everyone IS out to get you. - Why gaming is a prime target for bad actors. - How online services are attacked. - Building a robust holistic...

    • Language: English

  • The Long Arm of the GDPR: What it Means for Non-European Companies

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2203

    The European Union's General Data Protection Regulation ("GDPR") has been in force since May 2018. The extraterritorial reach of the GDPR is a challenge that no...

    • Language: English

  • Sports Betting Symposium Session

    October 16, 2019, 10:30 AM - 11:30 AM, Special Events Stage

    .

    • Language: English

  • How Deep Neural Systems Are Disrupting Sports Betting

    October 16, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

    • Language: English

  • Geolocation Live Demo

    October 16, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Education Networking Afternoon Snack

    October 16, 2019, 12:30 PM - 1:30 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Design Collective Fashion Show

    October 16, 2019, 1:00 PM - 1:30 PM, Special Events Stage

    Design Collective models will strut down the runway showcasing the hottest fashion trends for the gaming industry. With eye-catching designs and never-before-se...

    • Language: English

  • Evolving the Casino from Transactional to Experiential

    October 16, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Sports Betting Exhibit Hall Tour

    October 16, 2019, 1:15 PM - 2:15 PM, Venetian Ballroom G

    Finding the right partner: an interactive expo hall tour. *Only open those who have a Sports Betting Symposium badge

    • Language: English

  • Tribal Gaming Protection Network: Cybersecurity and I.T. Risks - Securing Your Property in the 21st Century

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2301

    Technological advances can bring with it increased risk, making this discussion on cybersecurity a timely one. Cybersecurity addresses all internet connected sy...

    • Language: English

  • Switch: How to Change Things When Change Is Hard Inspired by Chip Heath and Dan Heath

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2402

    Change is a part of life. And even though we know that, change can still be hard to accept and to work through. This highly interactive session will present cas...

    • Language: English

  • Monetizing Esports from Micro-Spending to Viewing Options

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2303

    .

    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2406

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Practical Applications of AI/ML: Customer Retention Made Easy With AI/ML

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833

    Keeping a current customer is 10-20x cheaper than acquiring a new customer. In this session, attendees will learn about the common pitfalls of various customer ...

    • Language: English

  • Your Customer Database Continues to Grow but How Do You Turn That Data into Useful Information?

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2404

    The amount of data you can collect on your players in your growing database can be extensive – so much so it can lead to analysis paralysis – exactly where you ...

    • Language: English

  • Enhancing the Customer Experience Through Digital Engagement

    October 16, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833

    From the guest room to the casino floor, modern technology is shifting the way we think about providing service. And technology in the patron's hands is a game-...

    • Language: English

  • G2E Privileges Club Event – Executive Talks: Shared Success Between Global Operators

    October 16, 2019, 2:30 PM - 4:30 PM, Venetian Ballroom H

    Our esteemed panel of casino executives from various style international properties will discuss which trends or new developments are working for their customer...

    • Language: English

  • Tribal Gaming Protection Network: Recent Updates and Activities on Casino Security and Surveillance

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2301

    Security doesn't always get center stage, yet the absence of it can make or break an enterprise in the eyes of patrons, With the exponential growth of gaming in...

    • Language: English

  • Breaking Out of Your Lane: People Who've Proven Everything is Possible

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2402

    What should you do when the role you want and the skills you have don't seem to align? First, take a hard look, because maybe they do! The real question may ...

    • Language: English

  • The Playbook for a Reinvented Sports Book

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2303

    .

    • Language: English

  • Should Casinos Have a Specific Strategy Just for Millennials?

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2404

    Every industry requires a constant refresh of its offer in order to attract new customers and the casino space is no different. The term "millennial" has been a...

    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2406

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Design Collective Fashion Show

    October 16, 2019, 3:00 PM - 3:30 PM, Special Events Stage

    Design Collective models will strut down the runway showcasing the hottest fashion trends for the gaming industry. With eye-catching designs and never-before-se...

    • Language: English

  • Roundtable Discussion Tech Talks: Using Guest Engagement Technology to Increase Revenue

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2101

    .

    • Language: English

  • Roundtable Discussion Leadership Talks: How to Future-Proof Brand YOU!

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2103

    .

    • Language: English

  • Roundtable Discussion Tech Talks: VR in Gaming

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2101

    .

    • Language: English

  • Roundtable Discussion Tech Talks: Virtual Reality Immersive Entertainment

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2101

    .

    • Language: English

  • Roundtable Discussion Tech Talks: Graph Database Technology

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2101

    .

    • Language: English

  • Roundtable Discussion Leadership Talks: Diversity and Inclusion

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2103

    .

    • Language: English

  • Roundtable Discussion Tech Talks: Artificial Intelligence Across Gaming

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2101

    .

    • Language: English

  • Roundtable Discussion Leadership Talks: #MeToo Movement - The Legal Landscape

    October 16, 2019, 3:30 PM - 4:30 PM, Bellini 2103

    .

    • Language: English

  • AGEM Awards

    October 16, 2019, 4:00 PM - 5:00 PM, Location: AGEM Booth #3700

    Join as the Jens Halle Memorial Award Honoring Excellence in Commercial Gaming Professional and the Peter Mead Memorial Award Honoring Excellence in Gaming Medi...

    • Language: English

  • G2E Privileges Club Networking Cocktail Reception

    October 16, 2019, 4:00 PM - 5:00 PM, G2E Privileges Club Lounge: Venetian Ballroom J

    Join your esteemed colleagues from around the world and network with the industry's top decision makers over cocktails and appetizers. *By Invitation Only. Plea...

    • Language: English

  • Casino Entertainment Awards

    October 16, 2019, 7:00 PM - 10:00 PM, Location: VINYL Showroom

    The official awards honoring outstanding casino entertainment, executives and venues nationwide, taking place at The VINYL Showroom at the Hard Rock Hotel.    ...

    • Language: English

  • Education Networking Breakfast

    October 17, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Thursday Keynote

    October 17, 2019, 9:00 AM - 10:00 AM, Special Events Stage

    .

    • Language: English

  • G2E Privileges Club – Sports Betting in Latin America: The Beginning of a New Era

    October 17, 2019, 10:00 AM - 11:00 AM, Veronese 2405

    While the sports wagering market in Colombia continues thriving and delivering high revenue numbers, the rest of Latin America is beginning a series of regulato...

    • Language: English

  • Revenue Maximization vs. Cost Minimization for Table Games: Where Does Your Property Rank?

    October 17, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    Attendees will hear a presentation on the building blocks of yield management followed by a brief discussion of frequently asked questions on how operators can ...

    • Language: English

  • Maximizing Opportunities to Communicate Effectively Under Normal Circumstances and Under Pressure

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2404

    What you say matters, but not nearly as much as how you say it. Conveying the wrong message to the media, the public or even your co-workers can have devastatin...

    • Language: English

  • Exploring New, Non-traditional Methods to Monetize Your Gaming Floor

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2402

    Slots and table games have been the tried and true revenue generators for gaming floors for decades. At the same time, the public are consuming content and expe...

    • Language: English

  • Security, Survellance and Compliance Session

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2203

    .

    • Language: English

  • Real-World Ways to Personalize Guest Service

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2303

    Despite the impressive growth of loyalty programs and membership cards out there, resort guests don't want to be just a number. They want to be recognized as in...

    • Language: English

  • Esports, Mobile Gaming, and Sports Wagering: What Role Does The Tribal Gaming Regulator Play?

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2301

    In the wake of the historic Supreme Court ruling overturning the Professional and Amateur Sports Protection Act (PASPA), states and tribes have found themselves...

    • Language: English

  • Build Your Own Online Game: What You Need to Know to Make it Happen

    October 17, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    This educational overview will provide the information you need to get started building your own online game. 1. Determine the type of game-is it virtual, fanta...

    • Language: English

  • The Pearl River Resorts Sports Betting Journey: An Interactive Discussion

    October 17, 2019, 11:30 AM - 12:15 PM, Special Events Stage

    The story of Mississippi's only tribal casino operation, Pearl River Resort (PRR), launching the state's first sports betting app has been covered in trade maga...

    • Language: English

  • Mobile First Player and Guest Experience: Transforming The Operations of a Casino Resort

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2402

    Going "mobile" has been the end goal of most casino resorts in the US, but most casinos have yet to go beyond providing players and guests with informational mo...

    • Language: English

  • Using Analytics to Drive Brand Loyalty

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2404

    .

    • Language: English

  • Friendly Fraud: Managing Your Risk

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2203

    .

    • Language: English

  • From Hollywood to Silicon Valley: Creating Innovative Content and Experiences for Today's Consumers

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2303

    From Hollywood to Silicon Valley, innovators have been working to build products and experiences for consuming content, both at home and through on-premise expe...

    • Language: English

  • National Indian Gaming Commission: NIGC FAQ Panel

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2301

    A panel discussion that is designed to provide an opportunity for attendees to hear from top NIGC staff who are knowledgeable about issues specific to Indian ga...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Sports Betting Symposium Session

    October 17, 2019, 12:30 PM - 1:15 PM, Special Events Stage

    .

    • Language: English

  • National Indian Gaming Commission: National Guidance on the Issues

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2301

    This panel discussion is intended to highlight important matters experienced throughout Indian Gaming as it relates to the National Indian Gaming Commission. Co...

    • Language: English

  • Digital Marketing: Moving to an App-based World

    October 17, 2019, 12:30 PM - 1:15 PM, Veronese 2404

    .

    • Language: English

  • Non-gaming Products and Services for Today's Generation of Consumers: Threats, Opportunities, or Both?

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2303

    Non-Gaming revenues have grown steadily for operators, such that they are wellexceeding the returns and growth of gaming. From nightclubs to restaurants to pool...

    • Language: English

  • Customer Identification Using Facial Recognition Technology: The Future is Now

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2203

    Facial recognition is being used more commonly in everyday consumer technology and is no longer in the realm of sci-fi when it comes to casinos. From identifyi...

    • Language: English

  • Implementing Cashless and Cardless Systems

    October 17, 2019, 12:30 PM - 1:15 PM, Veronese 2402

    .

    • Language: English

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