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  • Reimagine the F&B Experience with Technology

    October 16, 2019, 11:30 AM - 11:45 AM, Expo Hall: Innovation Lab Booth 5833

    Learn how to grow non-gaming revenues with technology that transforms the guest experience in food and beverage outlets – and keeps customers coming back for mo...

    • Language: English

  • Geolocation Live Demo

    October 16, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Evolving the Casino from Transactional to Experiential

    October 16, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833

    Today, we are living in the experience economy. The Harris Poll recently reported that 78% of millennials prefer spending money on experiences over goods. Clear...

    • Language: English

  • Practical Applications of AI/ML: Customer Retention Made Easy With AI/ML

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833

    Keeping a current customer is 10-20x cheaper than acquiring a new customer. In this session, attendees will learn about the common pitfalls of various customer ...

    • Language: English

  • Enhancing the Customer Experience Through Digital Engagement

    October 16, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833

    From the guest room to the casino floor, modern technology is shifting the way we think about providing service. And technology in the patron's hands is a game-...

    • Language: English

  • Transforming Legacy Financial Technology into a Modern Payments Platform

    October 16, 2019, 2:30 PM - 2:45 PM, Expo Hall: Innovation Lab Booth 5833

    Businesses aim to attract and support the largest customer base possible. For payment providers, that means leveraging financial infrastructure that is pervasiv...

    • Language: English

  • Enhancing Preparedness: Virtual Simulator Training for Emergency Management

    October 16, 2019, 3:00 PM - 3:15 PM, Expo Hall: Innovation Lab Booth 5833

    Guest and staff safety is at the top of every casino's list of priorities but building and communicating an effective Emergency Management Strategy is always a ...

    • Language: English

  • Revenue Maximization vs. Cost Minimization for Table Games: Where Does Your Property Rank?

    October 17, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    Attendees will hear a presentation on the building blocks of yield management followed by a brief discussion of frequently asked questions on how operators can ...

    • Language: English

  • Build Your Own Online Game: What You Need to Know to Make it Happen

    October 17, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    This educational overview will provide the information you need to get started building your own online game. 1. Determine the type of game-is it virtual, fant...

    • Language: English

  • Emerging Trends in Big Data

    October 17, 2019, 11:30 AM - 11:45 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833

    Growth in the gaming industry is a springboard for building expansion and new development. This discussion will be valuable to owners, and facilities staff, inv...

    • Language: English

  • Breaking Through, or Completely Avoiding, the Crowded Mobile Marketplace?

    October 17, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833

    Mobile games generated over $70 billion worldwide in 2018, while over $100 billion was spent trying to acquire mobile game customers in the same year. Not only ...

    • Language: English

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