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  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, TBD

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

    .

    • Language: English

  • Disruptive Technology: Transformation or Renovation

    October 17, 2019, 11:30 AM - 12:15 PM, TBD

    .

    • Language: English

  • Diversity and Inclusion - A Conversation About Measurement and Results

    October 14, 2019, 11:15 AM - 12:00 PM, TBD

    In booming economies with tight labor markets, making your workplace appealing to the most candidates possible will help you become an employer of choice. Attra...

    • Language: English

  • Encouraging Crossover – Monetizing a Low Margin Product

    October 14, 2019, 4:30 PM - 5:15 PM, TBD

    Sports betting is notoriously low-margin, so how do operators plan on maximizing those bettors in the online and mobile space? What are some proven ways to mov...

    • Language: English

  • Enhancing Preparedness: Virtual Simulator Training for Emergency Mgmt

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

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    • Language: English

  • Fishbowl: How Can the Image of iGaming Companies and the Industry Be Improved?

    October 14, 2019, 10:15 AM - 11:00 AM, TBD

    The iGaming industry has struggled with image problems for years. Why is that? Are there ways to improve it? Can a coordinated effort help and is that an option...

    • Language: English

  • Friendly Fraud: Managing Your Risk

    October 17, 2019, 11:30 AM - 12:15 PM, TBD

    .

    • Language: English

  • Gaming Leadership Session

    October 14, 2019, 3:30 PM - 4:15 PM, TBD

    .

    • Language: English

  • Growing the Pie. How Casinos Can Leverage New Technologies to Expand Their Customer Base

    October 15, 2019, 11:00 AM - 12:00 PM, TBD

    Some observers think the gaming industry is not doing enough to incorporate cutting-edge technologies into their overall operations, particularly when it comes ...

    • Language: English

  • Harmony: Regulatory Pipe Dream or Is There a Path to Improvement?

    October 14, 2019, 11:15 AM - 12:00 PM, TBD

    Are there solutions which allow companies seeking licensing in multiple jurisdictions to cut time and the costs of the application process? A mix of perspecti...

    • Language: English

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