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  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2203

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    • Language: English

  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2406

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    • Language: English

  • Making Every Moment an Experience

    October 15, 2019, 3:30 PM - 3:45 PM, Expo Hall: Innovation Lab Booth 5833

    Looking for a way to bring a multi-sensory experiential activity to your property? Attend this session with fresh wata CEO, Tricia Costello to find out how she...

    • Language: English

  • Digital Identity - What You Should Know to Protect Customers and Prevent Fraud

    October 15, 2019, 4:00 PM - 4:15 PM, Expo Hall: Innovation Lab Booth 5833

    Join this fast-paced session to better understand what digital identity is and how it is changing: • How the right digital identity tool can help in your KYC/A...

    • Language: English

  • Sports Betting In Indian Country: The Rules, Regulations and Best Practices for Tribal Gaming

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2301

    Regulations exist and although we don't want to reinvent the wheel, this no place for a cut a paste approach. Exploring existing regulation, learning from the E...

    • Language: English

  • Implementing Performance Improvement and Motivating Talent Towards a Better Future

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2402

    Reaching a dispersed workforce is a tough process. How do you keep them engaged and in the know? This session will demonstrate SMS technology to communicate wit...

    • Language: English

  • Using Technology to Extend the Casino Floor and Increase Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2404

    This engaging panel will focus on how technology can help extend the reach of the casino floor into guestrooms. Panelists will discuss how they use guest engage...

    • Language: English

  • Interactive Workshop: Understanding the Ecosystem and Evolution of Esports

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2303

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    • Language: English

  • Integrated Security Solutions to Reduce Downtime and Lost Revenue

    October 16, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    • You're not paranoid, everyone IS out to get you. • Why gaming is a prime target for bad actors. • How online services are attacked. • Building a robust holist...

    • Language: English

  • The Long Arm of the GDPR: What it Means for Non-European Companies

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2203

    The European Union's General Data Protection Regulation (GDPR) has been in force since May 2018. The extraterritorial reach of the GDPR is a challenge that non-...

    • Language: English

  • Executive Viewpoints: A League Commissioner and Leading Executives Discuss New Business Partnerships

    October 16, 2019, 10:30 AM - 11:30 AM, Special Events Stage

    In this must-attend session, a league commissioner and leading executives will share their viewpoints on the evolution of their thinking about sports betting op...

    • Language: English

  • How Deep Neural Systems Are Disrupting Sports Betting

    October 16, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

    • Language: English

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