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  • Practical Applications of AI/ML: Customer Retention Made Easy With AI/ML

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833

    Keeping a current customer is 10-20x cheaper than acquiring a new customer. In this session, attendees will learn about the common pitfalls of various customer ...

    • Language: English

  • Professional Sports and Tribal Gaming: BizDev, Marketing, and Branding - More Than Just Gaming

    October 14, 2019, 4:30 PM - 5:15 PM, Titian 2301

    Tribes are long a part of the cultural fabric of the State, along with the iconic professional sports teams that residents identify with. When in combination wi...

    • Language: English

  • Risk Management and Responsible Gambling

    October 15, 2019, 3:00 PM - 3:45 PM, Special Events Stage

    This session will cover mission critical information regarding management of risks related to operating online gambling products, in particular, sports betting ...

    • Language: English

  • Roadmap to a Scalable Future Focused on Incremental Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2406

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    • Language: English

  • Security, Survellance & Compliance Session

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2203

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    • Language: English

  • Should Casinos Have a Specific Strategy Just for Millennials?

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2404

    Every industry requires a constant refresh of its offer in order to attract new customers and the casino space is no different. The term "millennial" has been a...

    • Language: English

  • Sports Betting Exhibit Hall Tour

    October 16, 2019, 1:15 PM - 2:15 PM, Venetian Ballroom G

    Finding the right partner: an interactive expo hall tour. *Only open those who have a Sports Betting Symposium badge

    • Language: English

  • Sports Betting In Indian Country: The Rules, Regulations & Best Practices for Tribal Gaming

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2301

    Regulations exist and although we don't want to reinvent the wheel, this no place for a cut a paste approach. Exploring existing regulation, learning from the E...

    • Language: English

  • Sports Betting Symposium Session

    October 17, 2019, 12:30 PM - 1:15 PM, Special Events Stage

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    • Language: English

  • Sports Betting Symposium Session

    October 16, 2019, 10:30 AM - 11:30 AM, Special Events Stage

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    • Language: English

  • Switch: How to Change Things When Change Is Hard Inspired by Chip Heath & Dan Heath

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2402

    Change is a part of life. And even though we know that, change can still be hard to accept and to work through. This highly interactive session will present cas...

    • Language: English

  • The Intergenerational Business: How to Build a United Leadership Team

    October 14, 2019, 2:30 PM - 3:15 PM, Veronese 2401

    Five generations are now represented in both your employees and your customer profiles.  Knowledge of their  "drivers" is more than ever critical to employee an...

    • Language: English

  • The Long Arm of the GDPR: What it Means for Non-European Companies

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2203

    The European Union's General Data Protection Regulation ("GDPR") has been in force since May 2018. The extraterritorial reach of the GDPR is a challenge that no...

    • Language: English

  • The Ongoing Uncertainty Created by the Latest DOJ Wire Act Opinion

    October 14, 2019, 10:15 AM - 11:00 AM, Veronese 2405

    Since the US Department of Justice issued its revised opinion on the Wire Act of 1961, and then extended the moratorium on its enforcement until June 15, the un...

    • Language: English

  • The Pearl River Resorts Sports Betting Journey: An Interactive Discussion

    October 17, 2019, 11:30 AM - 12:15 PM, Special Events Stage

    The story of Mississippi's only tribal casino operator, Pearl River Resort (PRR), launching the state's first sports betting app has been covered in trade magaz...

    • Language: English

  • The Playbook for a Reinvented Sports Book

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2303

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    • Language: English

  • thinkBigger Initiative: Creating a Passion For Innovation Across the Workforce

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2402

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    • Language: English

  • Tribal Economic Development: The Need for Enhanced Financial and Legal Due Diligence for Economoic Development Projects

    October 14, 2019, 2:30 PM - 3:15 PM, Titian 2301

    As Tribes advance the objective of self-reliance and economic diversification that IGRA intended, in recent years that encompassed more off reservation and non-...

    • Language: English

  • Tribal Gaming Protection Network: Cybersecurity & I.T. Risks - Securing Your Property in the 21st Century

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2301

    Technological advances can bring with it increased risk, making this discussion on cybersecurity a timely one. Cybersecurity addresses all internet connected sy...

    • Language: English

  • Tribal Gaming Protection Network: Recent Updates and Activities on Casino Security and Surveillance

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2301

    Security doesn't always get center stage, yet the absence of it can make or break an enterprise in the eyes of patrons, With the exponential growth of gaming in...

    • Language: English

  • Tribal Leadership Roundtable: The Next Five Years For Tribal Gaming

    October 14, 2019, 10:15 AM - 11:00 AM, Titian 2301

    While tribal gaming can be viewed as a qualified success, past performance does not guarantee future success. Maturing markets and increased competition, has so...

    • Language: English

  • Understanding Your Customers: Using Demographic and Psychographic Analytics in Marketing

    October 15, 2019, 11:00 AM - 12:00 PM, Veronese 2404

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    • Language: English

  • Unmarketing: A Follow Up Q&A

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2404

    In this session, G2E Keynote speaker Scott Stratten will answer any of your questions and provide you with a peek behind the curtain at the analytics, ethics, a...

    • Language: English

  • Using Analytics to Drive Brand Loyalty

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2404

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    • Language: English

  • Using Guest Engagement Technology to Increase Revenue

    October 15, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Using New Tools to Help with Responsible Gaming

    October 14, 2019, 1:30 PM - 2:15 PM, Titian 2303

    This session will discuss how new tools available to iGaming operators such as blockchain and artificial intelligence can assist the industry with identifying a...

    • Language: English

  • Using Technology to Extend the Casino Floor and Increase Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2404

    This engaging panel will focus on how technology can help extend the reach of the casino floor into guestrooms. Panelists will discuss how they use guest engag...

    • Language: English

  • What Managers Can Learn from the #MeToo Movement

    October 14, 2019, 1:30 PM - 2:15 PM, Veronese 2401

    Today's Gaming Industry Managers are repeatedly confronted by challenges stemming from the #MeToo Movement. Most Gaming Industry companies are aware of their r...

    • Language: English

  • Your Customer Database Continues to Grow but How Do You Turn That Data into Useful Information?

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2404

    The amount of data you can collect on your players in your growing database can be extensive – so much so it can lead to analysis paralysis – exactly where you ...

    • Language: English

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