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  • Sports Betting In Indian Country: The Rules, Regulations and Best Practices for Tribal Gaming

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2301

    Regulations exist and although we don't want to reinvent the wheel, this no place for a cut a paste approach. Exploring existing regulation, learning from the E...

    • Language: English

  • Implementing Performance Improvement and Motivating Talent Towards a Better Future

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2402

    Reaching a dispersed workforce is a tough process. How do you keep them engaged and in the know? This session will demonstrate SMS technology to communicate wit...

    • Language: English

  • Using Technology to Extend the Casino Floor and Increase Revenue

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2404

    This engaging panel will focus on how technology can help extend the reach of the casino floor into guestrooms. Panelists will discuss how they use guest engage...

    • Language: English

  • Interactive Workshop: Understanding the Ecosystem and Evolution of Esports

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2303

    .

    • Language: English

  • Integrated Security Solutions to Reduce Downtime and Lost Revenue

    October 16, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    • You're not paranoid, everyone IS out to get you. • Why gaming is a prime target for bad actors. • How online services are attacked. • Building a robust holist...

    • Language: English

  • The Long Arm of the GDPR: What it Means for Non-European Companies

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2203

    The European Union's General Data Protection Regulation ("GDPR") has been in force since May 2018. The extraterritorial reach of the GDPR is a challenge that no...

    • Language: English

  • Executive Viewpoints: A League Commissioner and Leading Executives Discuss New Business Partnerships

    October 16, 2019, 10:30 AM - 11:30 AM, Special Events Stage

    In this must-attend session, a league commissioner and leading executives will share their viewpoints on the evolution of their thinking about sports betting op...

    • Language: English

  • How Deep Neural Systems Are Disrupting Sports Betting

    October 16, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

    • Language: English

  • Reimagine the F&B Experience with Technology

    October 16, 2019, 11:30 AM - 11:45 AM, Expo Hall: Innovation Lab Booth 5833

    Learn how to grow non-gaming revenues with technology that transforms the guest experience in food and beverage outlets – and keeps customers coming back for mo...

    • Language: English

  • Geolocation Live Demo

    October 16, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Evolving the Casino from Transactional to Experiential

    October 16, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833

    Today, we are living in the experience economy. The Harris Poll recently reported that 78% of millennials prefer spending money on experiences over goods. Clear...

    • Language: English

  • Sports Betting Symposium: Finding the Right Partner - An Interactive Exhibit Hall Tour

    October 16, 2019, 1:15 PM - 2:15 PM, Venetian Ballroom G

    Finding the right partner: an interactive expo hall tour. *Only open those who have a Sports Betting Symposium badge

    • Language: English

  • Tribal Gaming Protection Network: Cybersecurity and I.T. Risks - Securing Your Property in the 21st Century

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2301

    Technological advances can bring with it increased risk, making this discussion on cybersecurity a timely one. Cybersecurity addresses all internet connected sy...

    • Language: English

  • Switch: How to Change Things When Change Is Hard Inspired by Chip Heath and Dan Heath

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2402

    Change is a part of life. And even though we know that, change can still be hard to accept and to work through. This highly interactive session will present cas...

    • Language: English

  • The Economics of Esports

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2303

    This session focuses on the practical information you need to understand about how esports are monetized. Stuart Irvin kicks off the session by providing an in-...

    • Language: English

  • Practical Applications of AI/ML: Customer Retention Made Easy With AI/ML

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833

    Keeping a current customer is 10-20x cheaper than acquiring a new customer. In this session, attendees will learn about the common pitfalls of various customer ...

    • Language: English

  • Your Customer Database Continues to Grow but How Do You Turn That Data into Useful Information?

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2404

    The amount of data you can collect on your players in your growing database can be extensive – so much so it can lead to analysis paralysis – exactly where you ...

    • Language: English

  • Enhancing the Customer Experience Through Digital Engagement

    October 16, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833

    From the guest room to the casino floor, modern technology is shifting the way we think about providing service. And technology in the patron's hands is a game-...

    • Language: English

  • Transforming Legacy Financial Technology into a Modern Payments Platform

    October 16, 2019, 2:30 PM - 2:45 PM, Expo Hall: Innovation Lab Booth 5833

    Businesses aim to attract and support the largest customer base possible. For payment providers, that means leveraging financial infrastructure that is pervasiv...

    • Language: English

  • Tribal Gaming Protection Network: Recent Updates and Activities on Casino Security and Surveillance

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2301

    Security doesn't always get center stage, yet the absence of it can make or break an enterprise in the eyes of patrons. With the exponential growth of gaming in...

    • Language: English

  • Breaking Out of Your Lane: People Who've Proven Everything is Possible

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2402

    This session features a powerful group of exceptional leaders who started their careers on a defined path, but said "yes" to opportunities that took them off th...

    • Language: English

  • The Playbook for a Reinvented Sports Book

    October 16, 2019, 2:30 PM - 3:15 PM, Titian 2303

    .

    • Language: English

  • Should Casinos Have a Specific Strategy Just for Millennials?

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2404

    Every industry requires a constant refresh of its offer in order to attract new customers and the casino space is no different. The term "millennial" has been a...

    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2406

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can ...

    • Language: English

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