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  • 2019 Tribal Gaming in the Congress and Courts / 2020 Outlook

    October 14, 2019, 3:30 PM - 4:15 PM, Titian 2301

    In the midst of investigations and hearings, panelists will discuss the legislative and policy proposals affecting the tribal gaming industry as we near the end...

    • Language: English

  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2406

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    • Language: English

  • Advertising Restrictions and the First Amendment: the Crossroads Between Free Speech and Expression and Consumer Protections

    October 14, 2019, 2:30 PM - 3:15 PM, Veronese 2405

    With markets like Italy, Spain and the United Kingdom applying serious restrictions on gambling advertising or, in some cases, a full prohibition in an attempt ...

    • Language: English

  • AML Reform - What's Likely to Change and How Will That Impact Your Organization?

    October 15, 2019, 11:00 AM - 12:00 PM, Titian 2203

    .

    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2406

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Applications of Virtual Reality in Gaming

    October 15, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence Across Gaming: How AI will reshape gaming from slot floors to sportsbook

    October 15, 2019, 12:30 PM - 12:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2406

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2203

    .

    • Language: English

  • Breaking Out of Your Lane: People Who've Proven Everything is Possible

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2402

    What should you do when the role you want and the skills you have don't seem to align? First, take a hard look, because maybe they do! The real question may ...

    • Language: English

  • CASE STUDY: The Hidden Value of Secondary Play On The Casino Floor

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2301

    Captured in the details of player data, and market research is a road map to the potential spend of a patron. A player, who in their stay, can be enticed to gen...

    • Language: English

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