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  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Advertising Restrictions and the First Amendment: the Crossroads Between Free Speech and Expression and Consumer Protections

    October 14, 2019, 2:30 PM - 3:15 PM, TBD

    With markets like Italy, Spain and the United Kingdom applying serious restrictions on gambling advertising or, in some cases, a full prohibition in an attempt ...

    • Language: English

  • AGA Technology and Discretionary Spend Study Results

    October 15, 2019, 11:00 AM - 12:00 PM, TBD

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    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, TBD

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, TBD

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Digital Guest Communication - What is Working Now and What Does the Future Hold?

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

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    • Language: English

  • Disruptive Technology: Transformation or Renovation

    October 17, 2019, 11:30 AM - 12:15 PM, TBD

    .

    • Language: English

  • Diversity and Inclusion - A Conversation About Measurement and Results

    October 14, 2019, 11:15 AM - 12:00 PM, TBD

    In booming economies with tight labor markets, making your workplace appealing to the most candidates possible will help you become an employer of choice. Attra...

    • Language: English

  • Efficient and Secure Payments Strategies to Drive an Improved Payment Experience

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

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    • Language: English

  • Encouraging Crossover – Monetizing a Low Margin Product

    October 14, 2019, 4:30 PM - 5:15 PM, TBD

    Sports betting is notoriously low-margin, so how do operators plan on maximizing those bettors in the online and mobile space? What are some proven ways to mov...

    • Language: English

  • Enhancing Preparedness: Virtual Simulator Training for Emergency Mgmt

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

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    • Language: English

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