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  • Scams, Cheats and Black Lists: Current Fraud and Casino Crimes

    10-02-2017, 10:00 AM - 11:00 AM, Titian 2303

    Deputy Chief James Taylor of the Nevada Gaming Control Board will once again present current and ongoing fraud schemes and current trends in casino crimes. This...

    • Language: English

  • Slot Collector

    10-04-2017, 10:15 AM - 10:30 AM, AGA Innovation Lab Booth 2848

     UNLV students Troy Pettie and Evan Thomas of Guru Games will demonstrate their brand new skill-slot concept: Slot Collector.

    • Language: English

  • Smart Cash Access: The Art and Science of Data to Fuel Marketing

    10-04-2017, 10:30 AM - 11:30 AM, Veronese 2401

    Player tracking is one of the gaming industry’s most valuable tools. Within a highly regulated environment, cash access systems may hold the key to unlocking a ...

    • Language: English

  • Spoliation of Evidence in Casino Litigation

    10-02-2017, 4:15 PM - 5:15 PM, Titian 2303

    A trend in litigation facing casino operations involves the allegations of not retaining valuable evidence related to incidents, including: comprehensive video,...

    • Language: English

  • Sports Betting in Indian Country: Leveraging a Seat at the Table to Protect Tribal Interests

    10-03-2017, 3:30 PM - 4:30 PM, Titian 2301

    With National Indian Gaming Association’s (NIGA) recent decision to join the campaign to legalize sports betting, the major players in the gaming industry are n...

    • Language: English

  • Standing Out from the Crowd: Differentiating Your Customer Experience

    10-04-2017, 3:00 PM - 4:00 PM, Titian 2305

    Do you know what makes you different than your competition? Do your customers? From the gaming floor to the resort to the pre-arrival and post-visit interaction...

    • Language: English

  • Start to Finish: Building a Seamless Customer Experience

    10-04-2017, 1:30 PM - 2:30 PM, Veronese 2405

    When does the customer experience start? When does it end? And what should happen in the middle? Come to this session with questions, and leave with the answers...

    • Language: English

  • Staying Ahead: Mitigating Cybersecurity Risks

    10-05-2017, 11:30 AM - 12:30 PM, Titian 2303

    As more and more data is created, aggregated and utilized on casino patrons, there is a continued need for organizations to invest and understand the constantly...

    • Language: English

  • Systems Thinking: Building a Cooperative Enterprise

    10-03-2017, 3:30 PM - 4:30 PM, Veronese 2405

    Greater efficiencies equal greater profits. This session will highlight how internal collaboration will help shape the casino of the future, and how enterprise ...

    • Language: English