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  • 2019 Tribal Gaming in the Congress and Courts / 2020 Outlook

    October 14, 2019, 3:30 PM - 4:15 PM, Titian 2301

    In the midst of investigations and hearings, panelists will discuss the legislative and policy proposals affecting the tribal gaming industry as we near the end...

    • Language: English

  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2406

    .

    • Language: English

  • Advertising Restrictions and the First Amendment: the Crossroads Between Free Speech and Expression and Consumer Protections

    October 14, 2019, 2:30 PM - 3:15 PM, Veronese 2405

    With markets like Italy, Spain and the United Kingdom applying serious restrictions on gambling advertising or, in some cases, a full prohibition in an attempt ...

    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, Veronese 2406

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Applications of Virtual Reality in Gaming

    October 15, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence Across Gaming: How AI will reshape gaming from slot floors to sportsbook

    October 15, 2019, 12:30 PM - 12:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2406

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2203

    .

    • Language: English

  • CASE STUDY: The Hidden Value of Secondary Play On The Casino Floor

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2301

    Captured in the details of player data and market research is a road map to the potential spend of a patron. A player who is visiting to play poker that is wise...

    • Language: English

  • Casino Floor Innovations: The Slot Machine Is Still King

    October 15, 2019, 11:00 AM - 12:00 PM, Titian 2301

    Let's face it, when you can project a win per unit per day and it is strong revenue per square foot, it takes a lot to take their floor space away. Keeping that...

    • Language: English

  • Computer Vision and AI

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Creating Private LTE Networks To Serve Customers, Increase Internal Communications And Improve Security

    October 15, 2019, 2:30 PM - 2:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Cyberdefense & Lab Innovation

    October 15, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Disruptive Technology: Transformation or Renovation

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2303

    .

    • Language: English

  • Diversity and Inclusion - A Conversation About Measurement and Results

    October 14, 2019, 11:15 AM - 12:00 PM, Veronese 2401

    In booming economies with tight labor markets, making your workplace appealing to the most candidates possible will help you become an employer of choice. Attra...

    • Language: English

  • Education Networking Afternoon Snack

    October 16, 2019, 12:30 PM - 1:30 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Afternoon Snack

    October 15, 2019, 1:00 PM - 2:00 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Afternoon Snack

    October 14, 2019, 12:30 PM - 1:30 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 17, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 16, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 15, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 14, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Efficient and Secure Payments Strategies to Drive an Improved Payment Experience

    October 16, 2019, 10:30 AM - 11:30 AM, Special Events Stage

    .

    • Language: English

  • Encouraging Crossover – Monetizing a Low Margin Product

    October 14, 2019, 4:30 PM - 5:15 PM, Titian 2303

    Sports betting is notoriously low-margin, so how do operators plan on maximizing those bettors in the online and mobile space? What are some proven ways to mov...

    • Language: English

  • Enhancing Preparedness: Virtual Simulator Training for Emergency Mgmt

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2203

    .

    • Language: English

  • Enhancing the Customer Experience Through Digital Engagement

    October 16, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Esports, Mobile Gaming, & Sports Wagering: What Role Does The Tribal Gaming Regulator Play?

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2301

    In the wake of the historic Supreme Court ruling overturning the Professional and Amateur Sports Protection Act (PASPA), states and tribes have found themselves...

    • Language: English

  • Evaluating Outsourcing in a Tight Labor Market: Examine the Cost of Turnover and Hiring by Supplementing Your Team

    October 15, 2019, 2:00 PM - 2:45 PM, Titian 2301

    Is your Tribal casino in a remote location and its difficult to attract the expertise you need? Perhaps your wages aren't as competitive, making hiring for spec...

    • Language: English

  • Evolving the Casino from Transactional to Experiential

    October 16, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Federal, Tribal and State-Specific Update on the Sports Betting Rollout in the U.S.

    October 15, 2019, 11:00 AM - 12:00 PM, Special Events Stage

    • Delaware adopted a conservative approach to implementing single game sports betting (limited venues/providers) which built upon the existing parlay sports bet...

    • Language: English

  • Fishbowl: How Can the Image of iGaming Companies and the Industry Be Improved?

    October 14, 2019, 10:15 AM - 11:00 AM, Titian 2303

    The iGaming industry has struggled with image problems for years. Why is that? Are there ways to improve it? Can a coordinated effort help and is that an option...

    • Language: English

  • Friendly Fraud: Managing Your Risk

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2203

    .

    • Language: English

  • G2E 2019 Education Networking Reception

    October 14, 2019, 5:15 PM - 6:15 PM, Veronese 2501

    .

    • Language: English

  • G2E 2019 Welcome Reception

    October 15, 2019, 5:00 PM - 6:30 PM, Venetian Ballroom

    .

    • Language: English

  • Gaming Expansion Rumors & Innuendo

    October 14, 2019, 3:30 PM - 4:15 PM, Veronese 2405

    Although Asia continues to receive the lion's share of attention about gaming expansion opportunities because of what's happening in Japan, Vietnam and Cambodia...

    • Language: English

  • Geolocation Live Demo

    October 16, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Global Gaming Awards Luncheon

    October 14, 2019, 12:00 PM - 1:30 PM, Bellini 2101

    Now in their sixth year, the Global Gaming Awards Las Vegas recognize the most innovative companies and individuals of the gaming world. There are a total of 12...

    • Language: English

  • Growing the Pie. How Casinos Can Leverage New Technologies to Expand Their Customer Base

    October 15, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833

    Some observers think the gaming industry is not doing enough to incorporate cutting-edge technologies into their overall operations, particularly when it comes ...

    • Language: English

  • Growing the Pie. How Casinos Can Leverage New Technologies to Expand Their Customer Base

    October 15, 2019, 11:00 AM - 12:00 PM, Titian 2303

    Some observers think the gaming industry is not doing enough to incorporate cutting-edge technologies into their overall operations, particularly when it comes ...

    • Language: English

  • Harmony: Regulatory Pipe Dream or Is There a Path to Improvement?

    October 14, 2019, 11:15 AM - 12:00 PM, Titian 2303

    Are there solutions which allow companies seeking licensing in multiple jurisdictions to cut time and the costs of the application process? A mix of perspecti...

    • Language: English

  • Hot Topics: What Impact Has the Wire Act Opinion Had and How Will Mobile Gaming Grow?

    October 14, 2019, 3:30 PM - 4:15 PM, Titian 2303

    There are two topics which continue to generate a lot of discussion in the iGaming world in the US. One is the effect that the Interstate Wire Act opinion may ...

    • Language: English

  • How Deep Neural Systems Are Disrupting Sports Betting

    October 16, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

    • Language: English

  • How Did You Do That and Why Not? How to Get Out of Your Own Way

    October 15, 2019, 2:00 PM - 2:45 PM, Veronese 2402

    Dare to lead. It can be easier said than done, particularly when you feel you don't yet have the necessary skillsets. This panel of leadership experts will disc...

    • Language: English

  • How to Future-Proof Brand YOU!

    October 14, 2019, 10:15 AM - 11:00 AM, Veronese 2401

    To be a successful leader in this highly competitive, fast-paced gaming world you need to be 3 steps ahead of the game. Without even knowing it you may be losin...

    • Language: English

  • Human Interaction vs. Automation: When is Self-Service Bad Service?

    October 15, 2019, 11:00 AM - 12:00 PM, Veronese 2406

    Many of us believe that automation is more convenient and cost efficient. AND...Many of us believe that human interaction is an essential component of excellen...

    • Language: English

  • Implementing Cashless and Cardless Systems

    October 17, 2019, 12:30 PM - 1:15 PM, Veronese 2402

    .

    • Language: English

  • Implementing Performance Improvement & Motivating Talent Towards a Better Future

    October 16, 2019, 10:30 AM - 11:30 AM, Veronese 2402

    Reaching a dispersed workforce is a tough process. How do you keep them engaged and in the know? This session will demonstrate SMS technology to communicate wit...

    • Language: English

  • Incorporating AML and KYC Automated Strategies in Online and Offline Operations

    October 15, 2019, 2:00 PM - 2:45 PM, Titian 2203

    .

    • Language: English

  • Integrated Security Solutions to Reduce Downtime and Lost Revenue

    October 16, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    You're not paranoid, everyone IS out to get you. - Why gaming is a prime target for bad actors. - How online services are attacked. - Building a robust holistic...

    • Language: English

  • Interactive Workshop: Understanding the Ecosystem and Evolution of Esports

    October 16, 2019, 10:30 AM - 11:30 AM, Titian 2303

    .

    • Language: English

  • Journey Mapping to Increase Customer Acquisition and Retention

    October 16, 2019, 2:30 PM - 3:15 PM, Veronese 2404

    .

    • Language: English

  • Keynote: Victory by Design

    October 14, 2019, 9:00 AM - 10:00 AM, Titian 2301

    Victory is not born from waiting for a better economy, a new administration, the perfect moment or the exact mix of resources – it's about using what we have ri...

    • Language: English

  • Lessons Learned From An Accidental Career in Gaming

    October 14, 2019, 4:30 PM - 5:15 PM, Veronese 2401

    .

    • Language: English

  • Limitations and Revenue Opportunities of VR

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2303

    .

    • Language: English

  • Location Based VR Immersive Entertainment

    October 15, 2019, 11:30 AM - 11:45 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Making Every Moment an Experience

    October 15, 2019, 3:30 PM - 3:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Marketing & Analytics Session

    October 15, 2019, 3:00 PM - 3:45 PM, Veronese 2404

    .

    • Language: English

  • Maximizing Opportunities to Communicate Effectively Under Normal Circumstances and Under Pressure

    October 17, 2019, 10:30 AM - 11:15 AM, Veronese 2404

    What you say matters, but not nearly as much as how you say it. Conveying the wrong message to the media, the public or even your co-workers can have devastatin...

    • Language: English

  • Mobile First Player & Guest Experience: Transforming The Operations of a Casino Resort

    October 17, 2019, 11:30 AM - 12:15 PM, Veronese 2402

    Going "mobile" has been the end goal of most casino resorts in the US, but most casinos have yet to go beyond providing players and guests with informational mo...

    • Language: English

  • Monetizing Esports from Micro-Spending to Viewing Options

    October 16, 2019, 1:30 PM - 2:15 PM, Titian 2303

    .

    • Language: English

  • Moot Court: Mobile or Not?

    October 14, 2019, 2:30 PM - 3:15 PM, Titian 2303

    Most international jurisdictions with legalized iGaming allow access on mobile devices. Many state legislatures in the US, however, are struggling with that de...

    • Language: English

  • National Indian Gaming Commission: National Guidance on the Issues

    October 17, 2019, 12:30 PM - 1:15 PM, Titian 2301

    This panel discussion is intended to highlight important matters experienced throughout Indian Gaming as it relates to the National Indian Gaming Commission. Co...

    • Language: English

  • National Indian Gaming Commission: NIGC FAQ Panel

    October 17, 2019, 11:30 AM - 12:15 PM, Titian 2301

    A panel discussion that is designed to provide an opportunity for attendees to hear from top NIGC staff who are knowledgeable about issues specific to Indian ga...

    • Language: English

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