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  • 2019 Tribal Gaming in the Congress and Courts / 2020 Outlook

    October 14, 2019, 3:30 PM - 4:15 PM, Titian 2301

    In the midst of investigations and hearings, panelists will discuss the legislative and policy proposals affecting the tribal gaming industry as we near the end...

    • Language: English

  • A Multi-Generational Approach to Customer Service

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Advertising Restrictions and the First Amendment: the Crossroads Between Free Speech and Expression and Consumer Protections

    October 14, 2019, 2:30 PM - 3:15 PM, TBD

    With markets like Italy, Spain and the United Kingdom applying serious restrictions on gambling advertising or, in some cases, a full prohibition in an attempt ...

    • Language: English

  • AGA Technology and Discretionary Spend Study Results

    October 15, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • AGA Technology and Discretionary Spend Study Results

    October 15, 2019, 11:00 AM - 12:00 PM, TBD

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    • Language: English

  • Ante Up on Guest Service Automation

    October 16, 2019, 1:30 PM - 2:15 PM, TBD

    Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn'...

    • Language: English

  • Applications of Virtual Reality in Gaming

    October 15, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence Across Gaming: How AI will reshape gaming from slot floors to sportsbook

    October 15, 2019, 12:30 PM - 12:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Artificial Intelligence on the Slot Floor: Optimizing Slot Mix and Product Placement to Maximize Win

    October 16, 2019, 2:30 PM - 3:15 PM, TBD

    AI offers new tools for casino operators, allowing them to search millions of potential slot floor configurations to maximize predicted theoretical win. AI can...

    • Language: English

  • Asset Management and Building Performance

    October 17, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Becoming DHS Safety Act Compliant

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

    .

    • Language: English

  • CASE STUDY: The Hidden Value of Secondary Play On The Casino Floor

    October 15, 2019, 3:00 PM - 3:45 PM, Titian 2301

    Captured in the details of player data and market research is a road map to the potential spend of a patron. A player who is visiting to play poker that is wise...

    • Language: English

  • Casino Floor Innovations: The Slot Machine Is Still King

    October 15, 2019, 11:00 AM - 12:00 PM, Titian 2301

    Let's face it, when you can project a win per unit per day and it is strong revenue per square foot, it takes a lot to take their floor space away. Keeping that...

    • Language: English

  • Computer Vision and AI

    October 16, 2019, 1:30 PM - 1:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Creating Private LTE Networks To Serve Customers, Increase Internal Communications And Improve Security

    October 15, 2019, 2:30 PM - 2:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Cyberdefense & Lab Innovation

    October 15, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Digital Guest Communication - What is Working Now and What Does the Future Hold?

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

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    • Language: English

  • Disruptive Technology: Transformation or Renovation

    October 17, 2019, 11:30 AM - 12:15 PM, TBD

    .

    • Language: English

  • Diversity and Inclusion - A Conversation About Measurement and Results

    October 14, 2019, 11:15 AM - 12:00 PM, TBD

    In booming economies with tight labor markets, making your workplace appealing to the most candidates possible will help you become an employer of choice. Attra...

    • Language: English

  • Education Networking Afternoon Snack

    October 16, 2019, 12:30 PM - 1:30 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Afternoon Snack

    October 15, 2019, 1:00 PM - 2:00 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Afternoon Snack

    October 14, 2019, 12:30 PM - 1:30 PM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 17, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 16, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 15, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Education Networking Breakfast

    October 14, 2019, 7:45 AM - 8:45 AM, Veronese 2501

    Open to Education Badge holders.

    • Language: English

  • Efficient and Secure Payments Strategies to Drive an Improved Payment Experience

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

    .

    • Language: English

  • Encouraging Crossover – Monetizing a Low Margin Product

    October 14, 2019, 4:30 PM - 5:15 PM, TBD

    Sports betting is notoriously low-margin, so how do operators plan on maximizing those bettors in the online and mobile space? What are some proven ways to mov...

    • Language: English

  • Enhancing Preparedness: Virtual Simulator Training for Emergency Mgmt

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

    .

    • Language: English

  • Enhancing the Customer Experience Through Digital Engagement

    October 16, 2019, 2:00 PM - 2:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Esports, Mobile Gaming, & Sports Wagering: What Role Does The Tribal Gaming Regulator Play?

    October 17, 2019, 10:30 AM - 11:15 AM, Titian 2301

    In the wake of the historic Supreme Court ruling overturning the Professional and Amateur Sports Protection Act (PASPA), states and tribes have found themselves...

    • Language: English

  • Evaluating Outsourcing in a Tight Labor Market: Examine the Cost of Turnover and Hiring by Supplementing Your Team

    October 15, 2019, 2:00 PM - 2:45 PM, Titian 2301

    Is your Tribal casino in a remote location and its difficult to attract the expertise you need? Perhaps your wages aren't as competitive, making hiring for spec...

    • Language: English

  • Evolving the Casino from Transactional to Experiential

    October 16, 2019, 1:00 PM - 1:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Federal, Tribal and State-Specific Update on the Sports Betting Rollout in the U.S.

    October 15, 2019, 11:00 AM - 12:00 PM, TBD

    • Delaware adopted a conservative approach to implementing single game sports betting (limited venues/providers) which built upon the existing parlay sports bet...

    • Language: English

  • Fishbowl: How Can the Image of iGaming Companies and the Industry Be Improved?

    October 14, 2019, 10:15 AM - 11:00 AM, TBD

    The iGaming industry has struggled with image problems for years. Why is that? Are there ways to improve it? Can a coordinated effort help and is that an option...

    • Language: English

  • Friendly Fraud: Managing Your Risk

    October 17, 2019, 11:30 AM - 12:15 PM, TBD

    .

    • Language: English

  • G2E 2019 Education Welcome Reception

    October 14, 2019, 5:15 PM - 6:15 PM, Veronese 2501

    .

    • Language: English

  • G2E 2019 Welcome Reception

    October 15, 2019, 5:00 PM - 6:30 PM, Venetian Ballroom

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    • Language: English

  • Gaming Expansion Rumors & Innuendo

    October 14, 2019, 3:30 PM - 4:15 PM, TBD

    Although Asia continues to receive the lion's share of attention about gaming expansion opportunities because of what's happening in Japan, Vietnam and Cambodia...

    • Language: English

  • Gaming Leadership Session

    October 14, 2019, 3:30 PM - 4:15 PM, TBD

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    • Language: English

  • Geolocation Live Demo

    October 16, 2019, 12:00 PM - 12:15 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Global Gaming Insider Luncheon

    October 14, 2019, 12:00 PM - 1:30 PM, Bellini 2101
    • Language: English

  • Harmony: Regulatory Pipe Dream or Is There a Path to Improvement?

    October 14, 2019, 11:15 AM - 12:00 PM, TBD

    Are there solutions which allow companies seeking licensing in multiple jurisdictions to cut time and the costs of the application process? A mix of perspecti...

    • Language: English

  • Hot Topics: What Impact Has the Wire Act Opinion Had and How Will Mobile Gaming Grow?

    October 14, 2019, 3:30 PM - 4:15 PM, TBD

    There are two topics which continue to generate a lot of discussion in the iGaming world in the US. One is the effect that the Interstate Wire Act opinion may ...

    • Language: English

  • How Deep Neural Systems Are Disrupting Sports Betting

    October 16, 2019, 11:00 AM - 11:15 AM, Expo Hall: Innovation Lab Booth 5833

    Deep neural systems are responsible for breakthroughs such as intelligent assistants (Siri, Alexa) and self-driving cars. In this short and informal presentatio...

    • Language: English

  • How Did You Do That and Why Not? How to Get Out of Your Own Way

    October 15, 2019, 2:00 PM - 2:45 PM, TBD

    Dare to lead. It can be easier said than done, particularly when you feel you don't yet have the necessary skillsets. This panel of leadership experts will disc...

    • Language: English

  • How to Future-Proof Brand YOU!

    October 16, 2019, 3:30 PM - 4:30 PM, TBD

    .

    • Language: English

  • How to Future-Proof Brand YOU!

    October 14, 2019, 10:15 AM - 11:00 AM, TBD

    To be a successful leader in this highly competitive, fast-paced gaming world you need to be 3 steps ahead of the game. Without even knowing it you may be losin...

    • Language: English

  • Human Interaction vs. Automation: When is Self-Service Bad Service?

    October 15, 2019, 11:00 AM - 12:00 PM, TBD

    Many of us believe that automation is more convenient and cost efficient. AND...Many of us believe that human interaction is an essential component of excellen...

    • Language: English

  • Implementing Cashless and Cardless Systems

    October 17, 2019, 12:30 PM - 1:15 PM, TBD

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    • Language: English

  • Implementing Performance Improvement & Motivating Talent Towards a Better Future

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

    .

    • Language: English

  • Incorporating AML and KYC Automated Strategies in Online and Offline Operations

    October 15, 2019, 2:00 PM - 2:45 PM, TBD

    .

    • Language: English

  • Integrated Security Solutions to Reduce Downtime and Lost Revenue

    October 16, 2019, 10:30 AM - 10:45 AM, Expo Hall: Innovation Lab Booth 5833

    You're not paranoid, everyone IS out to get you. - Why gaming is a prime target for bad actors. - How online services are attacked. - Building a robust holistic...

    • Language: English

  • Interactive Workshop: Understanding the Ecosystem and Evolution of Esports

    October 16, 2019, 10:30 AM - 11:30 AM, TBD

    .

    • Language: English

  • Journey Mapping to Increase Customer Acquisition and Retention

    October 16, 2019, 2:30 PM - 3:15 PM, TBD

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    • Language: English

  • Lessons Learned From An Accidental Career in Gaming

    October 14, 2019, 4:30 PM - 5:15 PM, TBD

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    • Language: English

  • Limitations and Revenue Opportunities of VR

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Location Based VR Immersive Entertainment

    October 15, 2019, 11:30 AM - 11:45 AM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Making Every Moment an Experience

    October 15, 2019, 3:30 PM - 3:45 PM, Expo Hall: Innovation Lab Booth 5833
    • Language: English

  • Marketing & Analytics Session

    October 17, 2019, 10:30 AM - 11:15 AM, TBD

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    • Language: English

  • Marketing & Analytics Session

    October 15, 2019, 3:00 PM - 3:45 PM, TBD

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    • Language: English

  • Monday Keynote

    October 14, 2019, 9:00 AM - 10:00 AM, Titian 2301

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    • Language: English

  • Monetizing Esports from Micro-Spending to Viewing Options

    October 16, 2019, 1:30 PM - 2:15 PM, TBD

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    • Language: English

  • Moot Court: Mobile or Not?

    October 14, 2019, 2:30 PM - 3:15 PM, TBD

    Most international jurisdictions with legalized iGaming allow access on mobile devices. Many state legislatures in the US, however, are struggling with that de...

    • Language: English

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