Enhancing the Guest Experience and Increasing Revenue with Bluetooth and IOT Technology

Enhancing the Guest Experience and Increasing Revenue with Bluetooth and IOT Technology

October 09, 2018, 2:30 PM - 2:45 PM

AGA Innovation Lab - Booth 5833
Language:
English
This session digs into how Bluetooth and wireless technology are changing how casinos operate and engage with their guests for concierge services, game promotion and the dining experience. By accurately tracking guest location throughout the entire property, casinos can provide a unique and personalized experience for engagement, loyalty card mobile integration, and food and beverage order delivery. This platform leverages guests' mobile devices, smart locators and a network of proprietary scanners to create virtual areas around the casino. Additionally, it provides multiple revenue-generating opportunities and solutions to improve the guest experience including efficiency for food and beverage delivery to the casino floor, sportsbook, pool, restaurants and other areas of the resort.

Contributors

  • Jeff Baskin

    Speaker

    EVP Global Partnerships and Marketing

    Radius Networks

Session Type

  1. Program
    Innovation Lab

Categories

  1. Track
    AGA: Innovation Lab

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