Following the UK and EU's Lead in Using Technology to Improve RG Programs

Following the UK and EU's Lead in Using Technology to Improve RG Programs

October 14, 2019, 4:30 PM - 5:15 PM

Veronese 2405
Much has been said about the impact that rapidly expanding technology has had on the ways people around the world gamble and at how technology has made accessing funds virtually instantaneous, but what hasn't gotten as much attention have been the numerous ways existing and emerging technologies are enhancing how problem gamblers are identified and how gaming operators are supporting their RG programs using these advancements. Drawing on current examples from the United Kingdom, the European Union and Nevada, this session will provide an insightful look into how technology is transforming the way the industry identifies, responds to and prevents problem gambling.


  • John Hagan



    Harris Hagan

    Specialising in all aspects of online and land based gambling law. John is recognised by the independent Guides as a leading gambling lawyer and...

  • Santiago Asensi


    Managing Partner

    Asensi Abogados

    Santiago Asensi is the Managing Partner of Asensi Abogados, a boutique law firm in the Gaming and Gambling sector with offices in Spain and Colombia....

  • Thomas Auriemma


    Compliance Committee Member

    Penn National Gaming

    Thomas N. Auriemma is one of the casino industry's leading gaming attorneys and consultants and is the 2019 recipient of the Lifetime Achievement...

  • Jennifer Shatley


    Principal Consultant

    Logan Avenue Consulting

    Jennifer Shatley is an insightful and experienced responsible gaming executive with a 20 year career background that has involved extensive...

Program Type

  1. Program Type


  1. Track
    IAGA Best Practices Institute