Pechanga Case Study: A Disruptive Technology

Pechanga Case Study: A Disruptive Technology

October 15, 2019, 2:00 PM - 2:45 PM

Veronese 2404

Pechanga Resort Casino is redefining how resorts and casinos organize and access their data. As a result, we are disrupting generally accepted business models and elevating our guest's experience to another level. Given that "disruptive innovations" are misunderstood and mistakenly used to describe most innovative technologies, we will provide a framework to recognize different innovations and use that framework to demonstrate that Pechanga's integration of graph technology is disruptive. An update to Pechanga's previously presented case study will be provided.


  • Stuart Kerr


    Chief Data Scientist

    Pechanga Resort Casino

    Stuart Kerr is the Chief Data Scientist at the Pechanga Resort and Casino charged with innovating and optimizing Pechanga's planning and operations...

  • Angie Litchy


    Chief Innovation Officer

    Mille Lacs Corporate Ventures (MLCV)

    Angie serves as the Chief Innovation Officer (CIO). As the CIO, Angie leads the Office of Innovation and the Consumer Insights division where her and...

Program Type

  1. Program Type
    Case Study


  1. Track
    Marketing and Analytics