Ante Up on Guest Service Automation

Ante Up on Guest Service Automation

October 16, 2019, 1:30 PM - 2:15 PM

Veronese 2406
Language:
English
Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn't a sure bet. Hear how the team at Stratosphere leverages self-service technology to solve their operational challenges and grow guest satisfaction.

Contributors

  • Don Karrer

    Speaker

    Corporate Vice President of Information Technology

    Golden Entertainment

    An innovative information technology executive with a proven track record for driving business change. Key highlights of my 30 plus years'...

  • Rohith Kori

    Speaker

    Senior Director, Corporate and Product Strategy

    Agilysys

    Mr. Rohith Kori is the Senior Director of Corporate and Product Strategy at Agilysys, a leading technology company providing advanced software and...

  • Rick Miller

    Speaker

    Vice President of Hotel Operations

    Stratosphere Hotel

Program Type

  1. Program Type
    Case Study

Categories

  1. Track
    Optimizing Gaming Operations