Ante Up on Guest Service Automation

Ante Up on Guest Service Automation

October 16, 2019, 1:30 PM - 2:15 PM

TBD
Language:
English
Running a casino resort can present a big stats problem. You might know the probability of patrons winning different games but guaranteeing their happiness isn't a sure bet. Hear how the team at Stratosphere leverages self-service technology to solve their operational challenges and grow guest satisfaction.

Contributors

  • Don Karrer

    Speaker

    Corporate Vice President of Information Technology

    Golden Entertainment

  • Rohith Kori

    Speaker

    Senior Director, Client Services

    Agilysys

Program Type

  1. Program Type
    Case Study

Categories

  1. Track
    Optimizing Gaming Operations

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